Larry C. Thomas
Executive Vice President & Chief Executive Officer, U.S. Services
Larry C. Thomas is chief executive officer, Crawford U.S. Services, the business segment that is comprised of the Crawford & Company® business divisions operating in the U.S. including: U.S. Property & Casualty, GTS®, Contractor Connection®, Aviation, LWI Energy, and Crawford Forensic Accounting Services (CFAS). He is responsible for the business segment’s operations, ongoing services diversification, technology innovation, and growth initiatives.
Thomas is also CEO for the Crawford Contractor Connection segment, which is Crawford’s contractor property managed repair service. Contractor Connection provides services such as contractor recruitment, credentialing, and performance management for the insurance industry and consumers.
Thomas has multi-lines claims experience in the property/casualty area. He started his career in 1983 with Crawford as a multi-line adjuster. Other positions he has held with Crawford include branch supervisor, unit manager, and various branch manager positions as well as regional vice president for Crawford’s Western Region. In 1999, Thomas was promoted to president of Contractor Connection, where he focused on improving quality assurance for the insurance carrier clients and enhancing business opportunities for their contractor business partners, ultimately becoming its CEO. Thomas has served on the Board of Directors for the North Florida Better Business Bureau for over ten years, and is currently Chairman of the Board.