2017 Hurricane Maria

CRAW - Storm Alert - Hurricane Maria - 700X328 - 9-22-17 - LR2

Storm Updates

2017/09/22: Storm Update

2017/09/19: Storm Update

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24-hour claims intake:
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claimsalert@us.crawco.com
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Hurricane Maria, a Category 4 storm, ravaged Puerto Rico and the U.S. and British Virgin Islands, along with the islands of Guadeloupe, Dominica, St. Kitts, Nevis, Montserrat, Culebra and Vieques earlier this week.

Thousands of residents and businesses are without power and water across the Caribbean, and many may not have a reprieve for weeks. Downed trees and power lines are making it extremely difficult for responders to reach those that need help and challenging for utility companies to restore services. Communication is spotty at best, adding another layer of difficulty to the already dire situation. Sources say that many of the islands will be uninhabitable for four to six months.1

“Thankfully, all of Crawford’s PR and USVI staff are safe and accounted for; however, the Crawford office in Puerto Rico suffered significant damage and will be relocated until conditions improve,” said Crawford U.S. Property & Casualty CEO, Ken Tolson. “We have already begun implementing our business continuity plan for the region.”

Crawford & Company® is currently preparing resources for deployment to the islands but must wait until conditions permit travel to the area.

“Our team continues to work through client commitments associated with Harvey and Irma. We have fielded more than 65,000 calls via our call centers,” added Tolson.

From field services, Lookers® and drone operators to Contractor Connection®, our managed repair network, Crawford is leveraging skills and experience across business units to address the needs of clients before, during and after these disasters. Global Chief Operating Officer Rohit Verma commented, “The frequency and urgency of recent disasters has presented Crawford with a unique opportunity to bring people and departments together in new ways. We have seen a concerted effort among employees to work as one global Crawford to help those affected begin the recovery process. We are grateful for the dedication that our employees have demonstrated during this difficult time.”

For assistance with Hurricane Maria or other catastrophic events, contact our 24-hour ClaimsAlert® call center at 1-877-346-0300.

1 Weatherchannel.com “Hurricane Death Toll Rises to 30 in Caribbean.” Retrieved 9/22/17 from https://weather.com/storms/hurricane/news/hurricane-maria-puerto-rico-us-virgin-islands-dominica-caribbean-impacts

Dutch Desk

Rob Kleinveld
+316 2154 4331
robkleinveld@crawco.nl

Rianne Baumann
+316 5111 9354
riannebaumann@crawco.nl

George Oostrom
+316 5579 6096
georgeoostrom@crawco.nl


International & London Market

Tim Cramer-Todd
+44 7500 063132
tim.cramer-todd@crawco.co.uk

Benedict Burke
Chief Client Officer, International
T:  +44 207 265 4041
M: +44 7919 552624
benedict.burke@crawco.co.uk

Richard Day
Vice President, Lloyd's & London Market
T: +44 207 265 4014
M: +44 7827 879138
richard.day@crawco.co.uk

United States

Crawford ClaimsAlert
(24-hour claims intake)
T: 1-877-346-0300
claimsalert@us.crawco.com
Fax: 1-678-937-8300

Thomas Carstens
Property Director
US Services
T: 404-300-0272
Thomas_Carstens@us.crawco.com

Kenneth Tolson
CEO - US Property & Casualty
US Services
T: 404-300-1206
Kenneth_Tolson@us.crawco.com

Terry Hunt
Senior Vice President
Global Technical Services
T: 714-528-0527
Terry_Hunt@us.crawco.com
Beverly Trice
Vice President CAT Operations
Crawford Catastrophe Services
T: 404-300-1203
Beverly_Trice@us.crawco.com

Joseph Weber
National Director
Vehicle Services
T: 404.497.6810
Joseph_Weber@us.crawco.com