Catastrophe Services

Catastrophe Services

Crawford Catastrophe Services is the insurance industry's leading independent adjusting resource for claims management in response to natural and man-made disasters. We have the largest, most experienced and credentialed field force in the industry. 

Watch this brief video to learn how we can effectively manage even the most complex disasters.

Services Include

  • Comprehensive claims adjusting services before, during, and after a claim
  • CAT Planning (disaster preparedness consulting on residential and commercial property claims)
  • Mass tort (catastrophic liability loss response)
  • Pro-ActSM, our proprietary response task force of multidisciplinary professionals empowered to leverage all of Crawford's corporate resources
  • ClaimsAlert, 24/7/365 call center
  • Contents Services to manage property inventory loss
  • Delivery of faster, more accurate claims adjustments as well as a reduction in claims costs

Benefits

  • Fast, responsive service in the aftermath of any catastrophic event for both policyholders and claimants. Crawford CAT Services is uniquely equipped to handle the increases in volume, complexity and the additional stress and strain on the system of carrier infrastructure.
  • Crawford CAT has more professionals with more experience in more places than any competitor.
  • All Crawford CAT adjusters' credentials are meticulously verified; including background checks, drug tests; and verification of bondability.
  • Upon request, we will assign claims professionals on the basis of a client's specific certification requirements. In all cases, Crawford CAT aims to assign claims professionals based on compatibility with the client's corporate culture and priorities.
  • Global rapid-response to any natural or man-made catastrophic event.

Quality Assurance

Crawford has rigorous quality assurance systems in place overseeing every part of the claim process.

Crawford's Command Center enhances our claims management program by offering up-to-the minute information on claim status and key performance indicators. The Command Center tracks a claim from first filing to closed file, allowing for complete visibility of any claim at any stage in the process.

Quality is also the key in the competence of our field force-our adjusters are all Crawford-trained and fully licensed. Crawford's Quality Program ensures that we meet the highest standards of claims adjudication and reporting in every branch, nationwide. By monitoring and actively promoting the application of our clients' and our own standards, we empower Crawford claims professionals to produce consistently high-quality work.

Contacts

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Service Information/Sales
Contact us today to see how we can apply this market intelligence to your business.

800.221.3509
cat_department@us.crawco.com

Bud Trice
Vice President
E: Bud_Trice@us.crawco.com
404-300-1201 (Office)
404-229-7061 (Mobile)

How to Submit a Crawford CAT Claim
Contact the following to submit Catastrophe Claims:
Phone:  800.221.3509
Fax:  678.937.8300
E-mail: cat_department@us.crawco.com
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