Claims Administration

As the recognized leader in providing custom claims and administrative solutions, Crawford consistently delivers a valued product with the broadest array of services in the industry. We can administer virtually any and all everyday claims functions, from the most comprehensive solutions to task assignments, and we can configure the services exactly as your organization demands.

Centralized Intake/FNOL
When an event occurs, speed and efficiency of claims handling matters.  In many areas of the world, Crawford provides centralized claim intake centers that receive and process claims, 24 hours a day, 7 days a week. Upon notification by phone, fax, email or on-line submission, claim assignments are quickly processed and electronically routed to the appropriate location - all within a matter of minutes. Learn more about services in your area.

Global Administration
Insurance companies and self-insured companies count on Crawford's centralized claims programs to control their indemnity costs, reduce their overall claim-handling expense, provide high-quality service to policyholders, and reduce time in process. Crawford's total claim management program coordinates call intake and claim triage; field assignment and management of the claim process; and review of field work, among other services. Learn more about services in your area.

Run Off
Crawford has a comprehensive set of tools, techniques and methodologies designed to address client needs throughout the run-off life cycle. Our services are based on comprehensive research and discussions with carriers, regulators, run-off managers and discontinued operations advisory firms. Learn more about services in your area.